Incident Response Guides
If you suspect your information has been exposed or an account has been compromised, select the guide below that best matches your situation. These guides follow the recommendations of the Australian Cyber Security Centre (ACSC).
Data Breach Response
Steps to take if you have been notified that your personal information was involved in a third-party data breach.
Email Account Compromise
Critical steps to recover and secure your email account if it has been accessed or hacked.
Bank & Financial Compromise
Immediate actions to take if you suspect unauthorised access to your bank accounts or credit cards.
Social & Other Accounts
Recovery steps for social media, shopping, and other online accounts that have been hacked.
Need Urgent Help?
For critical incidents or if you are unsure what to do, visit the Australian Cyber Security Centre (ACSC) reporting portal or contact IDCARE.